Why a Strong Onboarding Program Sets Travel Agents Up for Success

Bright group of women taking a selfie at 407&Beyond, enjoying team-building and work at Orlando theme park.

Starting a new career as a travel agent is exciting—but it can also feel overwhelming without the right support. At 407&Beyond we believe that a strong onboarding program is not just helpful, it is essential. From day one, we make it a priority to equip our agents with the tools, knowledge, and community they need to thrive.

We provide all new agents with direct access to supplier-certified training programs, including the Disney College of Knowledge, UniversalandU, and Royal Caribbean University. These trainings build a solid foundation in destination knowledge, brand standards, and product offerings—all straight from the source. And unlike many other agencies, we never charge fees for training or onboarding.

In addition to supplier programs, our agency offers robust internal training sessions designed to cover everything from booking systems and customer service to marketing strategies and business growth. New agents also receive access to exclusive tools, planning resources, and templates that help streamline the day-to-day workflow.

We understand that personal connection matters. That’s why we host a welcome lunch for each new agent to introduce them to our team and company culture. Every new agent is also paired with an experienced advisor—a fellow travel professional who offers one-on-one mentorship and real-world guidance during their first two months. This “buddy system” ensures that questions never go unanswered and no one ever feels alone in their journey.

The goal of our onboarding program is simple: to help each agent feel confident, capable, and excited about their future. By combining structured education, collaborative mentorship, and a welcoming environment, we ensure every agent gets the best possible start.

If you are considering becoming a travel agent—or looking for an agency that truly invests in your growth, we are excited to welcome you!